I wonder
if the service will get better,
or will there be less customers???
"You can't give us terrible, terrible service and expect a tip," said Pope, a 22-year-old Moravian College senior who's a Pottsville native, according to the Lehigh Valley Express-Times.
They had to find their own napkins and cutlery while their waitress caught a smoke, had to ask the bar for soda refills, and had to wait over an hour for salad and wings.......College students Leslie Pope and John Wagner were with a half-dozen friends at the Lehigh Pub in Bethlehem PA.The bill came to$73. The Restaurant added a $16 tip. Pope and Wagner said "No Way"
The pub, which was very busy that night, took the $73, but then called the cops, who treated the matter as a theft.
The menu clearly states, "18 percent gratuity added to check of parties of 6 of more," and a similar message is printed on receipts, a pub employee said this morning.
I'm wondering why it is that restaurants and pubs find it acceptable to ask their patrons to essentially directly pay a portion of their employee's wages via gratuity, which if mandatory, no longer is a gratuity. Why do we, as consumers, find this practice acceptablea nd continue to support it. It's not as if we don't already pay a fine price for the service, establishment and product.
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